The SMART Program (Software Maintenance, Assistance and Remote Training Program) allows you to get unlimited support from our team of experts, whether it is to solve a problem or to help you improve your knowledge of our software and its possibilities. In addition, it gives you access to the latest versions that we release three times a year with all their new features. Finally, it offers other advantages such as user days (physically or remotely), regular webinars, etc. By registering for our SMART Program, you will ensure that you get the most out of your investment in our software!
When you invest in our software, you are investing in years of experience, code writing, research and development. You are investing in the product as it exists today. However, our product is never “finished”. We are constantly developing new features, improving the user experience, and researching new technologies.
A product committee made up of people from different departments of the company meets regularly to arbitrate the new features to be developed and integrated into new versions.
To keep you up to date with these developments, we offer our SMART program.
1 Time zone coverage ranges from Pacific Standard Time (PST) in the USA to central European standard (CEST).
2 Only valid within a ‘generation’ of software release. i.e. Upgrading from the ‘WIN’ Generation to the ‘PLM’ Generation of Steel projects software is not included in the SMART program. Also each version of WinNEST requires purchase of the actual upgrade.